Shipping policy

Shipping Policy

At Elyvra, we are committed to delivering your orders as quickly and safely as possible. Below are the details of our shipping process:

1. Order Processing Time

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: Estimated delivery in 5-7 business days.

  • Express Shipping: Estimated delivery in 2-4 business days.

  • Free Shipping: We offer free standard shipping on all orders over 

3. Shipment Confirmation & Order Tracking

  • You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).

  • The tracking number will be active within 24 hours.

4. International Shipping

Currently, we ship to [UAE, USA, Canada, and UK]. Please note that international orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Elyvra is not responsible for these charges if they are applied.

5. Damages

Elyvra is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Contact Us If you have any questions about your order's shipping, please reach out to us at: Email: [elyvra03@gmail.com]